Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City, Dear Mrs. Gemma, We very much appreciate your comments regarding your stay at the Novotel Basel City. I enjoyed my stay very much. It is our pleasure to welcome you again on a weekly basis! This hotel participates to Planet 21 and is acting in favour of Positive Hospitality. For bookings made on or after April 6, 2020, be sure to consider the risk of the coronavirus (COVID-19) and associated government measures. The tram station was just across the street from the hotel which was 3-4 stops to the city center, available every 10 minutes or so. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities. It is always a pleasure to receive positive feedback. It is always a pleasure to receive positive feedback. Location and facilities perfect for those traveling in pairs, Grosspeterstrasse 12, 4052 Basel, Switzerland, Novotel Basel City has been welcoming Booking.com guests since Sept 19, 2014, I already have a booking with this property, Sorry, we couldn't find any questions related to your search, Top Location: Highly rated by recent guests (8.3), Lock in a great price for your upcoming stay, “Check in was seamless, the staff was delightful. Novotel Basel City, Dear guest, A good breakfast was served in the room again at the exact time that we requested. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Actual travel distances may vary. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. It is always a pleasure to receive feedback from our guest to improve the quality of our services. Business guests enjoy the breakfast. What topic(s) do you want to know more about? Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City, Dear Matthew, Thank you for sharing your experience following your stay at the Novotel Basel City. We are glad that you enjoyed your stay and hope to see you again very soon. Buffet in general very Child friendly as well”, “The location was good, not too far from the center, close to the train station and public transportation, and the most that I liked that two kids was free of charge.”. We think that, because of the pandemic, very few guests were present, thus the hotel may not push on the heating bill. St. Jakobshalle is minutes away. It looks like something went wrong submitting this. Only a customer who booked through Booking.com and stayed at a specific property can write a review. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Sincerely, Kind regards, Line Novotel Basel City, Dear Mr S., We very much appreciate your comments regarding your stay at the Novotel Basel City. ”, “Across the street from trams and about four stops into the center or take different tram two stops to SBB train station. The hotel was very clean and open, a nice, comfortable lounge area. Something went wrong – please try again later. The most helpful contributions are detailed and help others make better decisions. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. We are proud to be a 100% non-smoking hotel / property . Check in was seamless, the staff was delightful. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details. Is it possible to book the Superiour queen room with sofa for 2 adults and 3 children as the 3rd child is still in travel cot? Hello, the maximum height of the parking is 2,10m but we have a rooftop carrier. We also have the Novotel family policy, where you could reserve a second room for 50% less of the price. I arrived for a two days trip in Basel. Novotel Basel City, Dear Raf Novotel Basel City, Search the property's info and answers, or ask them a question to learn more. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City, Dear Rajen Hari Sarawati, We very much appreciate your comments regarding your stay at the Novotel Basel City. Your Sincerely Novotel Basel City, Dear guest, S., B. Solo - 27/08/2020 Confirmed reviews ALL, all employees are always very friendly and all was clean and save, Anonymous Business - 24/08/2020 Confirmed reviews ALL, Renen Families - 23/08/2020 Confirmed reviews ALL. The hotel is located 4.3 mi from the Euro-Airport Basel/ Mulhouse, and all of Basel´s main attractions are reachable within a 10-minute walk. The distance from the hotel is approximately 3 kilometers which means a 15 minutes taxi drive or 25 minutes by public transport. Best regards The only negative point is that the room was a bit cold. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City, Accessibility for people with reduced mobility, Accessibility for people with reduced mobility Details, Mövenpick Hotel Basel (Opening June 2020), Online check-in: Your arrival will be carefully prepared by our team. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City, Dear Renen, Thank you for sharing your experience following your stay at the Novotel Basel City. We've tried to raise temperature but the system was not very efficient. Read more. We have extra heater on availability free of charge on simple request. The label shows that you are in a hotel committed to a protection concept based on the hygiene and conduct rules as well as the health and employment protection principles established by the Federal Office of Public Health and the State Secretariat for Economic Affairs. The tram will take you to the exhibition hall in just 11 minutes. So had to carry bags up the stairs. Couples in particular like the location – they rated it 8.3 for a two-person trip. The location was good, not too far from the center, close to the train station and public transportation, and the most that I liked that two kids was free of charge. It is our pleasure to have had your family and yourself as guests! Facilities include a swimming pool and the accommodation features 24-hour reception and room services on site. Kind regards, Novotel Basel City, Dear Guest, Novotel Basel City accepts these cards and reserves the right to temporarily hold an amount prior to arrival. As always your service was amazing. EARLY CHECK IN FROM 8AM (Paying) Need access to your room from 8 am on the day of arrival? We'll also provide transparency over the status of submitted content. Try again. It takes approximately 9 min to drive from Basel Airport (BSL) to Novotel Basel City. View deals for Novotel Basel City, including fully refundable rates with free cancellation. From there you take tram line 10 or 11 for two stops and you will already see our hotel. If your plans change, you can cancel free of charge until free cancellation expires. Anonymous Solo - 07/09/2020 Confirmed reviews ALL, Anonymous Couples - 28/08/2020 Confirmed reviews ALL. Don't hesitate to contact the reception during your stay if you room is to cold or if you have any problem. How to get to Novotel Basel City from Zurich Airport, Sign up and we'll send the best deals to you, Booking.com B.V. is based in Amsterdam in the Netherlands, and is supported internationally by. Prices are calculated as of 07 Underground parking is secure and staff well trained and helpful. Remember Novotel offers this service for free on Sundays. This service may contain translations powered by Google. Freundliche Grüsse I got free travel tickets all over the city + 50% discounts at major attractions. Location is good as well! Our standard rooms are equipped with either a shower or a bathtub, but the rooms are mostly equipped with the shower. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City, Dear Mrs. F., Thank you for the great review of our hotel! The breakfast was testy and rich. Thank you for your interest in Novotel Basel City. We are glad that you enjoyed your last stay and hope to see you again very soon. Please enter a valid email address. Location is good as well!”, “Clean and modern with comfortable beds and pillows. 1263480,1254300,1238790,1262670,1263530,1264010,1263030,1257510,1259440|1,1257680,1264270,1261140,1216210,1262660,1264010|4,1260810,1260030,1260550|5,1259440,1261900,1263450,1254240,1260040,1260650,1260550|7,1264400, Novotel Basel City (Hotel) (Switzerland) Deals, Staff follow all safety protocols as directed by local authorities, Shared stationery (e.g. Travel might only be permitted for certain purposes, and touristic travel in particular may not be allowed. Novotel Basel City, Dear Madam / Dear Sir, Kindly note that Basel has 3 different docks. 42-inch flat-screen televisions come with cable channels. Parking garage with EV recharge terminal & direct hotel access by elevator. We all ways appropriate it when hotel staff can speak in English. During times of uncertainty, we recommend booking an option with free cancellation. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City, Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Basel City. Muss man für den Parkplatz zusätzlich bezahlen? New hotel with modern amenities. “Clean & Safe”: Be safe while on the go in Switzerland! Free public transportation during entire stay, also on the day of check-out, Up to 2 children under age 16 stay free in the same room as their parents', Free high-speed WIFI, 24/7 fitness room and daily bottled water in room. Your booking confirmation entitles you to use the Bus Line number 50 from the airport to the main rail way station Basel SBB. Additional sorting options might be available (by type of traveler, by score, etc...). The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. If it is possible to check out in the afternoon, please let me know what time. ”, “Clean and modern with comfortable beds and pillows. Save big with Reservations.com exclusive deals and discounts. Everything! Certain services and amenities may be reduced or unavailable as a result. We are glad that you enjoyed your stay and hope to see you again very soon. When booking more than 7 rooms, different policies and additional supplements may apply. Two children can stay in their parents' room free of charge. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. NOVOTEL BASEL CITY in Basel located at Grosspeterstrasse 12. Send your own question to the property below. Copyright © 1996–2021 We’ll even let you know about secret offers and sales when you sign up to our emails. Welcoming Booking.com guests since Sept 19, 2014. Novotel Basel City fournit des vues sur le fleuve et invite les hôtes à prendre un repas dans un restaurant … I will make sure to share your compliments with my team. Guests loved walking around the neighborhood! The room was large and clean. Kind regards, Line Novotel Basel City, Dear Johana M., We very much appreciate your comments regarding your stay at the Novotel Basel City. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. That's how we know our reviews come from real guests who have stayed at the property. When would you like to stay at Novotel Basel City? After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account. Booking.com does not accept responsibility or liability for any reviews or responses. Va Families - 13/10/2020 Confirmed reviews ALL, Our family of 4 spent 2 nights in the Novotel City. It is always a pleasure to receive positive feedback. Guests can surf the web using the complimentary wireless Internet access. It's about a 15 minute walk to the train station. Your sincerely Das Ticket können Sie bei uns an der Rezeption freischalten, Für Hotelgäste kostet das Parken CHF 26.00 pro Nacht. This midscale brand proposes a full-service offer with a restaurant, meeting rooms, a fitness (or a swimming-pool) and areas dedicated to children in every hotel. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. Close to the main train station and just 15 minutes' drive from Basel's EuroAirport, all attractions are within easy reach. how far is hotel to the port? Ahora 120 € (antes 1 2 7 € ) en Tripadvisor: Reserva Novotel Basel City, Cantón de Basilea. The accommodation comprises 145 air-conditioned guestrooms. Novotel Basel City is set in a shopping area, 15 minutes' walk of Kunstmuseum Basel. We believe review contributions and property responses will highlight a wide range of opinions and experiences, which is critical in helping guests make informed decisions about where to stay. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Your opinion helps us figure out what kinds of info we should ask properties for. Your Novotel Team, Dear Guest, Lock in a great price for Novotel Basel City – rated 8.6 by recent guests! Optic fiber technology provides the highest possible speed of Internet connection. Situé au centre de Bâle, Novotel Basel City de 4 étoiles propose un patio, un salon commun et une bibliothèque. Bathrooms include bathtubs or showers and hair dryers. Kind regards, Contributions should be travel related. The room was small, but suitable for two adults and two kids. Thank you for your message. Thank you again for your outstanding feedback which we appreciate very much. We have more than 70 million property reviews, all from real, verified guests. The modern 4-star Novotel Basel City is located 2,650 feet from the train station and a 10-minute walk from the Kunstmuseum and it offers free public WiFi and a restaurant.